Lil coaching industry riff including my take on bespoke offer creation + contracts(73)
I'm jumping on to share a recent epiphany about bespoke offer creation, and the misalignment with the true essence of coaching. As always, I'm here to challenge the normalized coaching frameworks that feel more prescriptive than relational, and perpetuate the gross profit over people mentality that's laced in how many of us have been taught to create and package offers.
Looking forward to creating more bite size musings like this so let me know if you like them too!
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Transcript
You're listening to Rewild and Free.
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:This is the go to podcast for
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:who are ditching society's
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:living, freedom, and abundance.
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:If we haven't met yet, I'm Nicole Pasveer.
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:I'm an ex nurse turned matrescence
guide and business coach leading women
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:just like you into the new paradigm.
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:Because in this space We use nature
as our framework as we move towards
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:feminine embodied business development,
cyclical orientation, and slow living.
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:Together, let's rewild and remember
as we break free from survival and
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:reconnect to what truly matters.
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:Okay friend, steep your tea and take
the most loving breath you've given
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:to yourself today and let's go.
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:Okay.
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:I am on my computer getting some
stuff done and Dylan just took
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:Aubrey to the swimming pool.
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:So I have a pocket of time and there's
some stuff swirling in my head that I want
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:to talk out loud about and just share,
I suppose some of the things that I'm
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:working on right now, but also just a big
epiphany I've recently had in my business.
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:And maybe we'll start there.
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:I have.
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:Obviously been on this ongoing evolution
in my business and playing around with
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:like different packages and playing
around with, I shouldn't even say playing
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:around with, but like really subscribing
to this idea that I think a lot of us
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:are fed in the coaching industry where.
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:We're quote unquote, supposed to
create these offers, create these
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:containers and outline how many weeks.
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:And obviously like the details of how
many calls and the structure and who it's
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:for and what they're gonna get out of it.
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:And it's just so wild to me
how that has become so like.
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:Normal and accepted in my brain.
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:Like I almost wasn't even allowing myself
to create something more simple than that.
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:I truly bought into the idea that like
I have to, and it's also this obsession
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:of knowing who your ideal client avatar
is, and I don't subscribe to the language
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:at all, but like really tapping into
who is this for and how can I basically
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:translate what I know to benefit them?
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:What's the solution
that I could give them?
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:And.
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:That requires obviously clarity on,
on, on knowing so deeply what they're
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:struggling with that you can hand
them like here's the silver platter.
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:Here's the solution.
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:You have to pay me and
then I'll give it to you.
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:And it's funny to name that out loud
because that's not what coaching is like.
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:This is another thing I've
been chewing on is just the.
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:The lost art of coaching that I think
many of us are witnessing and maybe even
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:being a part of without realizing it.
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:And when you think about what
coaching truly is, it's about
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:holding space for someone, right?
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:It's about helping them
to see their blind spots.
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:It's about meeting them where they're
at and helping them transform.
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:And expand and hold themselves through
whatever they are meeting, right?
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:It's not about having a flashy solution.
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:It's not about giving them
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:advice and like this foolproof
step-by-step strategy and do this,
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:and this, and then you'll get.
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:X, Y, Z, right?
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:Any coach I know doesn't actually
approach their coaching like that.
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:But we do see that in the coaching
industry, in the sense of offer creation.
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:And why this is feeling really alive for
me right now is because I just basically
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:created a bespoke, so how you say it?
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:Bespoke.
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:Bespoke, is that the right word?
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:It sounds like so feminine and.
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:I don't know, elegant when I see it
written in my head, but when I just said
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:it out loud, it sounds really weird.
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:Anyways, like this bespoke package,
like I asked her what she needed.
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:I asked her what's worked well in the
past, and I met her there and I said,
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:okay, this is also what Im willing to.
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:To offer, right?
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:This is what I have the energetic capacity
to give, and this is like the price point.
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:And we even went back and forth on
pricing and that felt really clean for me.
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:Like why is it that me as the coach,
and I'm talking about like the.
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:The normalization in the coaching industry
is that like we determine this is what
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:you need, this is how much it's gonna be,
and if you're not willing to spend that
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:money, if you're not willing to invest,
then there's something wrong with you.
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:And obviously like this this kind
of narrative that like as coaches,
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:we need to charge what we're worth.
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:And that doesn't even make sense, right?
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:When you actually dig into
what the fuck does that mean?
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:I'm.
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:I'm priceless.
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:But like when I really just sit with
who this client is, what they are
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:expecting of me and what my energetic
capacity is right now, it felt really
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:clean to find a price point that I.
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:That didn't feel completely
stretchy for her and also felt
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:like a clean exchange for me.
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:And I think it's really beautiful that
it gets to be unique for that client
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:because there's gonna be another
client who maybe has slightly different
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:expectations of me and the price point
that they're willing to exchange is
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:gonna be different because they are
living a completely different life and.
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:I don't know.
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:Obviously, like I need to
have a bare minimum, right?
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:I need to have terms and
conditions for myself that I'm not
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:necessarily willing to waver on.
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:But within that, there just gets
to be some flexibility and I'm not
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:necessarily seeing the option for
flexibility if all we're teaching.
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:Is create this container and say how many
weeks it's gonna be and how long the calls
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:are gonna be, and how often you get to
meet and structure out exactly like who
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:it's for and what we're gonna talk about.
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:Like who is that actually serving?
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:Truly who is that actually serving?
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:Anyways, these are just my random thoughts
and something that I'm really gonna sit
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:with in my own business going forward
is yeah, creating bespoke packages.
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:So like having this is what it starts at.
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:But also like giving clients the option
and the autonomy to, to be honest
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:about what they can truly afford.
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:Because the narrative of oh like
you are not investing in yourself
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:like that is garbage, because
that number totally depends on
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:their unique financial situation.
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:And I don't think it's
our job to, dictate that.
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:The other piece to all of this is just the
simplicity of this whole process for me.
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:So obviously we had a
conversation on Zoom.
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:We agreed that this felt in alignment
and because this was a package that
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:I'm literally creating for her.
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:It means there's no sales page.
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:It's, there's no fancy
links for her to click on.
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:There's no email welcome sequence
or automation that I have to have.
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:I literally created a Stripe link and
emailed it to her with a calendar invite.
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:And it's just so funny to think back on
like an older version of me, especially
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:when I was beginning my business and
beginning coaching and just feeling like I
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:had to have all those things in order to.
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:To even feel like official.
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:It's just so funny, right?
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:Like I don't need the links, I
don't need the email sequences.
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:I don't need the fancy like payment.
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:Software systems.
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:I literally just sent her a Stripe
link and an email calendar invite.
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:Like it is that easy.
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:And I think I should weave in here
a conversation around contracts.
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:I feel like there's again, this,
everyone's gonna have their own take
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:on contracts and I don't think there's
a right or wrong, but for me it's
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:always felt almost like overkill.
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:Like I feel like I'm in
relationship with my clients.
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:And I even said to this
person on Zoom today, like.
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:When I am working long term with a
client, like I fall in love with you,
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:I fall in love with my clients because
I so deeply care about them and I've
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:been invited into their inner worlds
and into their vulnerability and so
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:how can you not fall in love with them?
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:And I don't have contracts with
people I fall in love with.
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:I trust myself and I trust the
relationship and the people that I'm
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:calling to be in relationship with me
in this context to be able to respect.
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:Boundaries and maturely communicate
and obviously people are gonna have a
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:different stance on this, but for me it's
just again, always felt like overkill.
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:It's always felt like something that's
on my to-do list that I can't, I'm not
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:gonna be a real coach unless I have
all these like contracts drawn up.
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:And it almost feels like that,
like dehumanizes the entire
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:experience because truly it is
just a relationship we're building.
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:Yes, it's a professional relationship.
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:So yes, there's gonna be, the
financial exchange, right?
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:There's that energetic exchange
financially, and I'm very clear
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:with what I'm offering and I'm
having these conversations and
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:I'm writing them in emails, right?
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:About what that financial commitment
and exchange is giving you.
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:But I don't know.
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:I don't need like a 17 page PDF
that nobody's actually gonna read.
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:Basically just saying don't sue me.
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:Maybe this is also, 'cause I'm Canadian
and like we don't sue people up here.
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:I know in America people
are suing left and center.
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:So maybe this is my own
bias being a Canadian.
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:But yeah, I just wanted to share some
of this because it was feeling really
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:alive for me and I had a pocket of time.
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:And I think, yeah, the conversation just
around like losing the art of coaching
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:is also something that I'm deeply chewing
on it truly has been this whitewashed.
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:Industry.
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:And when you think of like the big names
in coaching, like Tony Robbins and I
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:can't even think of the names right now.
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:Tony Robbins is definitely coming to
mind and thinking of like the culture
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:he's built and the manipulations and
little like cult environment he teaches.
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:It's so interesting because
when you think of the lineage.
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:Of business coaches, the lineage of
people that many of us are learning how
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:to quote unquote, be a coach from, or
how to run a coaching business from,
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:it's all trickling back to that and.
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:That truly isn't what
coaching actually is, right?
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:We've stripped away the sacredness and
the intimacy and the relationality,
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:if that's a word in coaching, and
it's become something that is so
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:transactional and very much putting
like the coach on a pedestal and on
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:a hierarchy, and the client lower
down so the coach knows better.
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:The coach is offering the
solution the advice, and basically
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:continuing to disempower.
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:Their client to make them feel
like they always need a coach.
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:And that's obviously where the
money making potential is created.
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:And that's so gross.
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:That's so gross.
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:And so I'm very much in alignment
with we are just in relationship.
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:. We are actually at the same table.
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:I'm not like on a soapbox,
I'm not lecturing you.
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:I am not telling you what
you should or should not do.
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:My approach has always been very
explorative as opposed to prescriptive.
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:But now when I'm thinking about the
normalization of just like the business
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:and marketing side of things like
I was naming, know who your ideal
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:client is and like niche down and.
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:Be so clear on what their conscious
desires are so that you can offer them
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:this solution that is a no brainer.
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:I don't fucking know what the
solution is because I don't
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:actually I can't come up with that.
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:For you, that is more of like an educator
role that is more of a mentorship role
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:that is more of a, that's not coaching.
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:Coaching is literally, I am like
creating this container to hold
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:space for you, to meet you, to see
you, and to help you see yourself.
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:To help you see your blind spots, to help
you see where you're meeting resistance,
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:and not looking at how do we like force
our way through that resistance, but let's
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:actually look at what that resistance
is showing us and let's like follow that
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:energy and tap into that energy and.
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:I wanna empower you so that eventually
you don't even need me anymore.
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:I literally yeah.
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:Isn't that funny that I literally
wanna like coach people out of my job.
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:I.
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:Yeah.
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:Okay.
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:This feels complete for now.
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:I'm gonna leave it at that.
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:I wanted this one to be short.
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:Just some quick thoughts.
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:I'm gonna try to do more of
these just like quick thoughts.
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:Instead of like hour long
rambles and obviously I.
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:The hour long rambles are amazing
too, so I will be doing those, but
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:I have some guests that I'm looking
forward to having on the show and
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:having conversations with them.
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:So those will likely be longer
episodes, and I want to be showing
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:up to this space more with just
some bite sized musings for you.